FAQ

The Answers, Straight Up

Does it really work without a power point?

Yes — that's the whole point. It heats off its own rechargeable battery. Charge it at home (or [TBC: in the ute]), and it heats your food with no cord attached.

How long does it take to heat food?

[TBC: X minutes depending on meal — from supplier testing]

How many meals can it heat per charge?

[TBC]

Does it cook food or just reheat it?

[TBC: exact capability wording — do not overstate]

How big is it? Will it fit a proper serve?

[TBC: capacity + example meals]

How do I charge it?

[TBC: charge method + time]

How do I clean it?

[TBC]

Can I take it underground / on site with battery restrictions?

Site rules on batteries vary — check your site's requirements. [TBC: battery chemistry/size details to help customers check]

How much is shipping and how long does it take?

[TBC: shipping cost + timeframe once confirmed] Every order gets tracking.

What if it turns up damaged or stops working?

Email us and we'll sort it — replacement or refund as required under Australian Consumer Law. [TBC: warranty period]

Can I return it if I change my mind?

[TBC: change-of-mind policy, e.g. 30 days unused in original packaging]

Is TuckerRun Australian?

Yes — Australian owned and operated, prices in AUD, support in AEST.